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Rated by customer
reviews in the top 5%
of businesses for
customer service
...Six years in a row
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Recent Feedback

(If you'd prefer to see feedback customers have posted to an independent website check us out on Womo)


Thanks so much Kylie! I hope your wrist heals soon, and thank you for taking care of the 'kids'!
Lisa,
DANDENONG
September 2024

Kylie has built up a great relationship with my cat, Rosie, who was so shy that she hid when Kylie first visited. Now they are the best of friends! I am always pleased to receive Kylie's messages, and to know that she is keeping an eye on things. I was extremely grateful for Kylie's dedication when my cat Oscar was ill last year.
Dinah,
NOTTING HILL
August 2024

Kylie really loves animals and it shows in the care she give my girls when I am away. She plays with them and takes good care.
Helen,
SPRINGVALE
August 2024

Unable to comment on appearance as I have only seen Tanya once in the 6.5 years i have been using her. However Tanya communicates well and is prompt and reliable... she always leaves hilarious notes for my return which are greatly appreciated. Tanya is now part of our family. The service she provides allows me to travel without worrying about how Matilda will be, which is saying something as Matilda is a high maintenance cat. When I returned home Matilda is always happy and relaxed which is the best reference you can give! Thank you
Sally,
CAMBERWELL
August 2024

Alex and Ruby are both elderly dogs and had both been recovering from medical procedures as a result of a vicious dog attack. Yet, they were both very happy to see Jane on their first meeting so was a great sign. She kept me well informed of any developments while I was away, and both doglets were relaxed and happy when I got back. Couldn't be happier with the level of service and will definitely be booking her again :)
Luisa,
RESERVOIR
August 2024

Karen is wonderful and has taken care of my animals for years. Absolutely no worries ever when they are in her care
Nicole,
ESSENDON NORTH
August 2024

Jessica has looked after Noodle several times now and the care and understanding she shows is amazing, both to the cat and to the anxious owners.
Lucy,
PRESTON
August 2024

Mary was great thanks very much. Will def use her services again.
Pat,
PASCOE VALE
July 2024

Friendly and Dusty always happy to leave me for his walk with Elicia
Jo,
ROSEBUD
July 2024


Simon,
CARNEGIE
July 2024

I didn't need to see Karen, so things like presentation don't apply. I'm always pleased to have Karen care for Domino, she does an excellent job.
Robyn,
ABERFELDIE
July 2024

Karen does a fantastic job each time Twix loves her and I like getting the updates
Lucy,
ESSENDON
July 2024

Love the photo updates of our Bella. Thank you Amanda!
Ellen,
AIRPORT WEST
July 2024

We love having Liz as our carer. Reliable and lovely with our cats plus she is Fab at communicating.
Louisa,
ST KILDA EAST
July 2024

Liz has been looking after the cats for over 10 years and always does more, much more, than can be reasonably expected. She's a gem.
Warren,
ALBERT PARK
July 2024

Liz always does more, much more, than can be reasonably expected. She's a gem.
Warren,
ALBERT PARK
July 2024

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Steven,
BRUNSWICK WEST
June 2024

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Steven,
BRUNSWICK WEST
June 2024

great service
Steven,
BRUNSWICK WEST
June 2024

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Steven,
BRUNSWICK WEST
June 2024

Kylie is great. Very good communication & care.
James,
SPRINGVALE
June 2024

It is a great relief to my husband and me that we have been able to rely on Liz for many years. She knows our house and garden very well and is very skilled in caring for cats and chickens. She always confirms that everything is OK on the first day she visits and then checks with us the day before we are back. She follows instructions carefully, but also shows common sense when dealing with the occasional unexpected issue.
Deborah,
RIPPONLEA
June 2024

Karen is always fantastic
Wendy,
KENSINGTON
May 2024

Kimberly delivered great service to our two cats. We were not confident to leave our cats home and enjoy travelling but now Kimberly has completely changed our mind about it. Our cats love her and enjoyed her present!
Bill,
Mambourin
April 2024

Kimberly delivered great carer service to our two cats. We were not confident to leave our cats home for travelling but now Kimberly has completely changed our feeling. Our cats love her and enjoyed her present!
Bill,
Mambourin
April 2024

So easy to arrange, no fuss and very reliable. I have used Lonely Pets many times and Stuart has looked after my cats numerous times too. I always come home to relaxed happy cats. Thank you!
Sarah,
KENSINGTON
April 2024


Damien,
ELTHAM
April 2024

Kimberley is an excellent carer. She always lets me know how the pets are doing and if there are any issues. I feel very secure leaving Bella and Tiger in her care.
Stephanie,
TARNEIT
April 2024

Our cats are in great hands with Bev. When we return home, it is obvious they have been well cared for. It’s lovely having a pet carer with a real love for animals. Bev makes time for them when she visits and we never come home to any cat mess. Thanks Bev.
Tracey,
MOONEE PONDS
April 2024

Paul and Lili have cared for our pets for many years now. They take excellent care of Ruby and I never have any worries about her while I am away.
Margaret,
BRIGHTON EAST
April 2024

Jen arrived on time for our 'Meet and Greet' and took notes of additional info that I hadn't added on the Initial info Form. While we were away, Jen texted us photos and updates of our cats so we knew that they were happy and receiving attention and pats. Jen also put our rubbish bin out for us. After her last visit Jen posted our keys, a magnet and a lovely note into our letterbox, so I didn't have to collect our keys once we returned home. Jen was friendly, helpful, kind and professional and next time we go away I will be definitely booking Jen to look after our fur babies :)
Sally,
BAYSWATER
April 2024

Always a pleasure to have Stuart look after Pepper. You tell that he's a cat lover. He kets us know how Pepper is behaving with pictures and comments.
Patrick,
BRUNSWICK WEST
April 2024


Kristina,
BRUNSWICK WEST
April 2024

Things were great. Chickens alive and well
Mary,
ORMOND
April 2024

Jen arrived on time for our 'Meet and Greet' and took notes of additional info that I hadn't added on the Initial info Form. While we were away, Jen texted us photos and updates of our cats so we knew that they were happy and receiving attention and pats. Jen also put our rubbish bin out for us. After her last visit Jen posted our keys, a magnet and a lovely note into our letterbox, so I didn't have to collect our keys once we returned home. Jen was friendly, helpful, kind and professional and next time we go away I will be definitely booking Jen to look after our fur babies :)!
Sally,
BAYSWATER
April 2024


Benjamin,
DONCASTER
April 2024

As always, Bev was an amazing carer for my two cats. She always keeps me informed, no matter how short my trip and I really appreciate it!
Rebecca,
ESSENDON
April 2024

Hi Liz, I just wanted to say a massive THANKYOU for the last month. You have been wonderful as always. I greatly appreciate everything. Thanks so much and the fluff bags will see you again in May for a few days. Take care and much love xo
Elissa,
ST KILDA EAST
April 2024

I've been very happy with the communication and all interactions with John. I felt he really took the time to understand how my cats are currently looked after and making sure that continued whilst I was away.
Toni,
HAWTHORN EAST
April 2024


Hilary,
BRUNSWICK EAST
March 2024